Front LED codes

Power LED

Blue

• Solid
  • Device is powered on

Red

• Solid
  • Device receiving power, but power supply not in the correct state
  • Unplug power for 5 seconds

Source LED

Blue

• Solid
  • This means a source with a supported resolution detected
  • This will still be solid blue if the video content is HDCP protected, even though HDCP content will not be encoded/streamed

Red

• Solid
  • This means a source with an unsupported resolution is connected
  • See our Product Datasheets for supported resolutions

Record LED

Blue

• Solid
  • Recording successfully started with a valid source and storage device connected

Red

• Solid
  • Either the video source or storage device is not valid/connected

Stream LED

Blue

• Solid
  • An output is turned on and encoding to the configured destination
• Blinking
  • An RTMP or SRT output is connecting to the configured destination

Red

• Solid
  • An output is enabled, but not encoding to the configured destination
    • This could be a connection issue, or that the video source is not valid/connected
• Blinking
  • An output tried to connect to a destination, but was unable to

All LEDs

Pink/Purple

Solid

• • Contact support
• Blinking
  • Factory reset successful, front button can be released