While configuring Videon devices using LiveEdge® Cloud Control, the Cloud Control platform requires that the web browser window viewing the Cloud Control page is selected (or focused) for the information to be displayed accurately to users.
Some features which will be impacted the most by this functionality are the following:
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Local device software update
- If you are attempting to update the local device software from the Cloud Control platform and you click away from the browser window while the update files are being downloaded, it may look like the update files are not successfully downloaded when, in fact, they are. Clicking back to the window, refreshing the page, and navigating back to the device's firmware version will show an updated state.
- If the local device software update files have successfully downloaded from the Cloud Control UI, but you have navigated to another browser window and are not focused on the Cloud Control page, you may not receive a prompt to reboot your device to install the updates. Clicking back to the window, refreshing the page, and navigating back to the device's firmware version will show an updated state.
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Cloud Control AV Input Preview
- If you navigate away from the Cloud Control page to another browser window while the Cloud Control AV Input Preview is actively running, the AV Input Preview will eventually show a pause overlay in the top left of the preview window and it will stop actively updating until you resume focus on the browser window for Cloud Control.