NOTE: Please make sure to write down any settings you may need to restore after factory resetting your Max
Before performing a factory reset, remove all cables and drives from the Videon device, leaving only Ethernet and power plugged in. If using PoE, remove the Ethernet cable as well.
To perform a factory reset (software versions >10.3.0):
- Use the front panel display up and down buttons to navigate to Reset: Factory Reset
- Press the circle (center) button to enter the Factory Reset menu
- Scroll down and press the center (circle) button on Reset
- The Factory Reset process has begun. Observe the display change to saying: Restoring factory settings...
- The front panel LED will flash blue on and off for 30-40 seconds
- The front panel LED will change to red and the front panel display will change to the LiveEdge Max splash screen
- As the device is booting on, the front panel LED will change to yellow while the bootup processes are completed.
- Finally, the front panel LED will change to blue indicating the device is fully booted and the factory reset process has been completed.
NOTE: Factory Reset will delete ALL recordings that are saved on the internal storage. It will also delete all created inputs, encoders, and outputs as well as default Network Settings to DHCP.