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Direct connect to Videon products

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What Videon product are you using?

 

EdgeCaster operating on LiveEdge® CORE V8.5 or higher:

NOTE: The following applies only to EdgeCaster on software V8.5 or higher when assigned to Automatic (DHCP) network configuration:
If an EdgeCaster on software version V8.5 or greater is booted on a network without a DHCP server, the EdgeCaster will fallback to a Link Local IP address (169.254.1.X - 169.254.254.X). This behavior will also be the same if the device fails to renew a DHCP lease.

To access an EdgeCaster with a Link Local IP address:

  • On Windows, plug your computer’s Ethernet adapter directly into the EdgeCaster’s Ethernet adapter and use the Videon Discovery app to detect the IP address assigned. From here, the network configuration settings can be adjusted as necessary under the Device Settings page > Network on the web user interface of the EdgeCasterr.
  • On MacOS, plug your computer’s Ethernet adapter directly into the EdgeCaster’s Ethernet adapter and use the Videon Discovery app to detect the IP address assigned. From here, the network configuration settings can be adjusted as necessary under the Device Settings page > Network on the web user interface of the EdgeCaster.
  • On Linux, plug your computer’s Ethernet adapter directly into the EdgeCaster’s Ethernet adapter and navigate the following steps on your computer:
    • Navigate to Settings > Network
    • Create a new wired connection by clicking the + for Wired
    • Set a name on the Identity tab for your new connection (Ex: Link Local)
    • Select the IPv4 tab
    • Instead of “Automatic (DHCP)” select the radio button for Link-Local Only
    • Click Add
    • Make sure the new Link Local connection is selected under Wired
    • Open up a fresh instance of the Videon Discovery app to discover the Link Local IP address that the EdgeCaster has adopted
    • From here, the network configuration settings can be adjusted as necessary under the Device Settings page > Network on the web user interface of the EdgeCaster
    • Once a static IP is set on the EdgeCaster, you can then disconnect from the Link Local connection on your computer and select your original Wired connection again 



VersaStreamers and EdgeCasters on software V8.4 and lower:

NOTE: The following applies only to VersaStreamers and EdgeCaster on software V8.4 or lower when assigned to Automatic (DHCP) network configuration:

If a Videon product is not assigned an IP through static configuration or a DHCP server, it will default to 192.168.1.100.

To connect to the Videon device in this state please follow the steps below in this order:

  1. Set the network information on the computer to the following
    • IP Address: 192.168.1.102
    • Netmask: 255.255.255.0
    • Gateway: 192.168.1.1
    • DNS: 8.8.8.8
  2. Direct connect a computer to the Videon device via Ethernet.
      • There should be just an Ethernet cable between the two, no switches, routers, or other equipment.
  3. Power up or reboot the Videon device
  4. Wait up to 3 minutes then enter 192.168.1.100 into a Chrome browser



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