Please be sure your Videon device is registered! You can register your device here or enter your information on the Device Registration page of the device's Web UI when logging in for the first time.
For products that were purchased before January 1st, 2022, the registration deadline to receive our free Standard Warranty and Support plan was January 31st, 2022. Any products that were purchased on or after January 1st, 2022 will have 2 months to register from time of purchase to receive our free Standard Warranty and Support plan.
If you have already registered your products, you will automatically receive Standard Warranty and Support and no action is needed from your end.
If you have any questions about our support plans, feel free to let us know:
Contact Us --- FAQs