For the most up to date documentation around the Videon Cloud Control API please check https://api.videoncloud.com/v1/openapi/html
Error:
- 403 Response - "Request was blocked for security reasons"
- x-amzn-errortype: ForbiddenException
Resolution:
Ensure that your API client is including a "User-Agent" header. Most API clients automatically include a User-Agent by default. This is the case with commonly used tools such as Postman, which is the API client referenced in most of our Help Center documentation. Some lighter‑weight or custom tools, however, do not set this header unless it is explicitly configured.
To resolve this issue, please add the following header to the request:
Key: User-Agent Value: <your user agent string>
You can obtain a valid user agent string by searching for “what is my user agent?” in any search engine and copying the result into the header value. Alternatively, using Postman or another full-featured API client will automatically include this header for you.