Table of Contents:
Introduction
Welcome to the LiveEdge® Advanced User Training Curriculum.
This training is designed for users who want to move beyond basic operation and gain practical, real-world expertise with the LiveEdge platform. It serves as both a structured learning path and a long-term technical reference for deploying, configuring, and supporting Videon devices in production environments.
The curriculum brings together curated Help Center articles and walkthroughs covering device setup, output workflows, metadata handling, graphics, networking, and troubleshooting. Content is organized to support self-paced learning while remaining easy to reference during live deployments.
This program validates your knowledge of the platforms and demonstrates your ability to confidently represent and support LiveEdge devices for end customers.
Overview and Syllabus
The LiveEdge® Advanced User Training Curriculum is a self-paced program designed to build hands-on proficiency with the LiveEdge platform using real-world workflows and scenarios.
Course Scope 🧩
This training covers the following core areas:
LiveEdge Cloud Control and local web UI navigation
Device setup, input configuration, and environmental requirements
Output types and streaming workflows (SRT, RTMP, Zixi, WHIP, HTTP Push)
Network best practices and connectivity requirements
Administrative and system-level functions
Metadata and data encoding (SCTE-104, SCTE-35, KLV)
Graphics workflows (native and container-based)
File recording to external storage
A/V input preview and front panel indicators
Troubleshooting, error messages, LED codes, and escalation best practices
Certification Path 🏆
This curriculum concludes with a 54-question exam. The exam may be taken multiple times at your own pace.
How to Use This Course 🧭
Review each linked article and walkthrough at your own pace. Once you feel comfortable with the material, you may proceed by requesting the LiveEdge Advanced User Certification Exam when ready.
Getting Started (First Time Device Setup)
If this is your first time setting up a Videon device, begin with the resources below before moving on to advanced configuration topics.
UI Introduction (LiveEdge Cloud UI and Local Web UI)
Device Setup / Unboxing
- Quick Start
- Input Specs:
- Max Encoder Setting Tips
- Node/EdgeCaster Encoder Setting Tips
- Encoding - Recommended Bitrate
- What are the different Encoding Bitrate Modes and what do they mean?
- Environmental Requirements:
- Power Input Requirements:
Output Types and Variations
- Streaming SRT (Secure Reliable Transport)
- Generic/Custom RTMP setup
- Streaming Zixi
- WHIP Output: Revolutionizing WebRTC Integration
- Streaming HTTP Push to AWS S3
-
Streaming HTTP Push to AWS MediaPackage
Network Best Practices
Special Functions
Administrative Functions
- LiveEdge Cloud User Permissions
- Setting up password protection
- LiveEdge® Cloud Control: Setting up password protection
- Setting up a static IP
- LiveEdge® Cloud Control: Setting Up a Static IP
- How to deploy a custom Docker container using LiveEdge Cloud
-
LiveEdge Cloud: Search by Device Metadata
Data Encoders (SCTE-104/SCTE-35, KLV, etc.)
- Using SCTE-35 marker insertion via REST API
- How to configure your Videon device to ingest SCTE-104 markers
- Creating KLV Request with REST API
-
How to Disable KLV Metadata Timestamps on Output
Graphics
- Using Static Graphic Overlay Insertion
- How to use Dynamic Graphic Overlays on Max
-
HTML5 Graphic Overlay Renderer for Node Devices: What It Is and How It Works (4 FPS Limit)
File Record (External Storage)
- File Recording: How to record a stream to a storage device (USB or SD)
- File recording tips
-
SD Cards and USB Drives
A/V Input Preview
- LiveEdge® Cloud Control: How to view the Videon AV Input Preview
- How to view the Videon AV Input Preview
- LiveEdge® Max: Front Panel Display
Troubleshooting
Error Messages
LED/Light Codes
- LiveEdge® Max Front LED codes
- LiveEdge® Node/EdgeCaster Front LED codes
-
What do the colors of the Ethernet port LEDs indicate?
General Troubleshooting & Escalation Guide
- 🎥 Videon Customer Support Cheat Sheet
- Why won't my RTMP stream show up on YouTube?
- Why is the video of my live stream appearing so pixelated?
- Network Recommendations & Troubleshooting Tips
- LiveEdge® Node/EdgeCaster Factory Reset
- LiveEdge® Max Factory Reset
- General encoder tips
- General tips
- Low Latency Configuration Best Practices