Overview
This article applies to Videon’s LiveEdge® Max, LiveEdge® Max 2, EZ Max, and EZ Max 2 products running update version V12.1.0.
The LiveEdge® Max platform’s front panel features an intuitive front panel display, and with update release V12.1.0, users can have quick access to alerts, previews with the selected input label and horizontal audio bars, and device status without requiring access to the local Web UI or LiveEdge® Cloud Control. These changes help on-site users who need to verify status, check device information, monitor alerts, or confirm that a device is operating normally.
Key benefits
View active alerts directly from the front panel.
Monitor streaming status directly from the front panel.
Supported products
LiveEdge® Max
LiveEdge® Max 2
EZ Max
EZ Max 2
Requirements
The device is powered on and running the new release V12.1.0.
Inputs have been created in the local Web UI or LiveEdge® Cloud Control if you wish to monitor preview from the front panel display.
The device is connected to the network via Ethernet if you wish to view network status or receive Cloud alerts.
Some front panel display menu options depend on the software version.
Table of contents
What Changed in V12.1.0
Features |
V12.1.0 |
<V12.1.0 |
| Alerts | Active alerts can now appear in a red banner at the top of the front panel display. | Alerts can only be seen from the Web UI or LiveEdge® Cloud Control. |
| Alerts menu | A new Alerts menu allows users to mute or unmute alerts by categories | No control through the front panel display. |
| Muted alerts | Muted alerts appear as strikethrough text in the Alerts menu. | N/A |
| Long alerts | Alerts longer than the width of the display scroll automatically. | N/A |
| Preview | Preview now shows the selected channel name on the top of the display. | Preview showed the selected input with no indication of the selected channel name. |
| Audio levels | Preview now shows up to four audio channels at the bottom of the display. | Not shown on Front Panel |
| Input labels | Inputs are now labelled Hardware 0 and Hardware 1. | Inputs were labelled Input 0 and Input 1. |
| Output Status | A red outline appears around the display when any output is enabled. | Output status was not emphasized on the display. |
| Info menu | Now includes the temperature and fan information. | Displays IP address, MAC address, serial sumber, and software version. |
| Layout | Reduced row height, and Max 2 font size is increased for better readability. | N/A |
Alerts on the front panel
When an alert is active, it appears in a red bar at the top of the front panel display. Alerts may include fan, temperature, network, cloud connectivity, and input.
To mute an alert from the front panel display:
Press any button to wake up the menu.
Press the down arrow to navigate to Alerts.
Select the category to mute by pressing the circle.
Muted alerts no longer appear in the red alert bar and shows as strike-through text in the Alerts menu. Select the alert again to unmute.
Muted alerts are not saved after reboot.
Preview updates
Preview mode now provides more information about the selected channel. To select a channel, press any button to wake up the menu, select Preview, and then follow the menu to select the input.
When preview is active:
The selected channel name appears at the top of the display.
Audio level meters appear at the bottom of the display.
Up to four audio channels can be shown.
- Up and down switch between available preview channels.
- Select retuns to the menu.
- If the selected input is invalid or does not have a supported feed being supplied, the Videon logo appears.
Output status indication
A red outline appears around the front panel display when any output is enabled.
The red outline is removed when all outputs are disabled.
Info menu updates
The Info menu still displays basic device information, including IP address, MAC address, serial sumber, and software version.
In V12.1.0, the menu also displays:
SOM temperature
FPGA temperature
Fan status
Fan percentage
Fan RPM
On LiveEdge® Max, the Info menu shows one IP address and one MAC address. On LiveEdge® Max 2, it shows two IP addresses and two MAC addresses.
If fan status does not update immediately while the menu is open, exit and reopen the Info menu to refresh the displayed fan information.
Front panel button behavior
Display State |
Button Behavior |
| Preview disabled | Any front panel button opens the menu. |
| Preview enabled | Select closes the preview to open the menu. Up and Down switches preview channels. |
The menu closes after 30 seconds if no button is pressed.
Best practices
- Use the front panel display for quick on-site status checks, then use the local Web UI or LiveEdge® Cloud Control for detailed configuration changes.
- Resolve active alerts when possible instead of relying on muting alerts from the front panel.
- Treat alert muting as temporary, as muted alerts are restored after reboot.
- Use Select to open the menu when preview is active.
- If fan information does not update, exit and reopen the Info menu to refresh the displayed status.
- Use the audio meters as a front panel reference. Audio meter color thresholds may not exactly match other interfaces.
Troubleshooting
Symptom |
Likely cause |
Resolution |
| An alert appears at the top of the display | An input, fan, network, or cloud alert is active. | Resolve the alert condition, or mute the alerts from the Alerts menu. |
| A muted alert returns after reboot | Alert muting is not saved after a reboot. | Mute the alert again if needed. |
| Up and Down do not open the menu during preview | In preview mode, Up and Down switch preview channels. | Press Select (the circle button) to open the menu. |
| Audio meters do not match other interfaces exactly | Audio meter color thresholds may differ between Web UI and device’s front panel display. | Reference only one color scheme. |
| Fan information is not accurate | Fan information might not refresh when Info menu is opened. | Exit and reopen the Info menu to refresh the page. |
FAQ
Q: The red alert banner is distracting. Can I disable that?
A: Yes. If the error displayed is trivial, navigate to Alerts in the menu to mute that category of alerts. It will show as strikethrough text.
Q: The alert item I previously disabled still comes back. What should I do?
A: Alerts can only be muted temporarily from the front panel. The mute state is not saved after reboot. To prevent an alert from returning, resolve the alert condition or mute the related alert from the front panel, when applicable.
Q: Why is there a red border around my display?
A: The red outline/border appears when an output is enabled. Verify this in the Web UI under Outputs where the output shows “Status: Streaming”.
Related documentation
Keywords and alternative terms
Also known as: LiveEdge Max front panel display, Max LCD display, front panel alerts, alerts V2, LCD alerts, red alert banner, red display outline, Max preview, preview audio meters, audio level meters, fan status, temperature status, device status, Hardware 0, Hardware 1, Input 0, Input 1.